Privacy Policy

Last updated: June 4, 2025

At Virkin Suites, we are committed to protecting your privacy and ensuring compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD – Spain).

1. Data Controller

Entity: Virkin Suites
Address: Calle de les Moreres, 14, Quatre Carreres, 46024 Valencia (Spain)
Contact Email: info@virkinsuites.com

2. Data We Collect

When you visit our website or use our contact and booking forms, we may collect:

Full name
Email address
Telephone number
Booking details (dates, number of guests, preferences)
Technical information (cookies, IP address, browser)

3. Purpose of Data Processing

We use your personal data to:

Manage your booking requests or inquiries
Send confirmations, communications, or assistance related to your stay
Handle any issues or complaints
Comply with legal obligations (e.g., invoicing)

We do not use your data for marketing purposes or share it with third parties without your consent, unless legally required.

4. Legal Basis

The legal basis for processing your data includes:

Your express consent when submitting a form or making a booking
The performance of a contract (rental or accommodation services)
Compliance with legal obligations

5. Data Retention

Your data will be stored only for as long as necessary to fulfill the purpose for which it was collected and for the legally required retention periods.

6. Your Rights

As a user, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion when data is no longer needed
Object to or limit the processing of your data
Request portability of your data

To exercise these rights, please email us at info@virkinsuites.com, attaching a copy of your ID or equivalent document.

7. Cookies

We use technical cookies and, with your consent, analytical cookies to improve your browsing experience. For more information, please consult our [Cookies Policy].

8. Security Measures

At Virkin Suites, we have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration.